Front Of House Operations
Optimize Front of House Operation
The Togather team of expert restaurant consultants is prepared to work with you toward ensuring the satisfaction of customers, the improvement of employee morale, and the execution of impeccable service.
The Complexities of FOH Operations
While running the front of your house, have you ever run into problems like: Subpar Customer Service; Neglecting Crucial Steps of Service; Inconsistent Job Performance; High Turnover Rates; Lack of Cleanliness and Organization?
Togather will assist you in translating the vision of your business to your FOH staff—the faces of your business. Our Steps of Service checklists help improve employee accountability and performance by setting and reinforcing consistent, measurable, and appropriate standards. In addition, we offer assistance with the hiring process, employee job descriptions, and training, which can result in improved retention rates, saving thousands of dollars on training and other staffing costs.
Resources
Get your sample of the Togather Restaurant Consultants’ checklists and materials. These are a small aspect of our consultation services. As our client, you will receive dozens of checklists, materials, and more. Moreover, we will be available to walk you through implementation.
Steps of Service
Every part of your customer’s experience should be planned ahead of time, and your staff should know exactly when each step needs to take place. Click to download a list articulating every step of service.
Quality Control Checklist
Every aspect of your restaurant—from bathrooms and trash cans to condiments and place settings—should be checked regularly. Without a master list of items, tasks can get overlooked. Use our list to ensure a thorough quality control process at the beginning of each shift.
Opening Checklist
Before your doors even open, a multitude of minute tasks must be completed. It can be easy for a staff member to miss one light switch, a locked front door, or the day’s menus. One exhaustive checklist provides assurance that everything will be clean and in its place before your first customer walks in the door.
Closing Checklist
There is plenty to forget when employees want to hurry out the door for the night—the closing process entails much more than simply checking off the opening checklist in reverse! Our closing checklist sets up your restaurant for success the following day.
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